Leofoto Australia Shipping Information
At Leofoto Australia, we ship all orders using StarTrack, a trusted subsidiary of Australia Post.
Free Shipping Over $89
All orders over $89 qualify for free shipping and will be dispatched via the most suitable service for your location. A signature on delivery is required for all shipments as proof of receipt.
P.O. Boxes, G.P.O. Boxes & Parcel Collect
Orders sent to P.O. boxes, G.P.O. boxes or Parcel Collect addresses will be handled by StarTrack and may be delivered by Australia Post. Please allow additional time for these deliveries.
Shipping Timeframes
Shipping times refer to the transit period after your order has been processed and dispatched, and do not include processing time. You will receive tracking information via email once your order has shipped. Please note that tracking may take a few hours to update.
All shipments include free insurance from dispatch to delivery. If your order arrives damaged, please contact us immediately.
Delivery Times by Region
Metro & Major City Areas
- Orders placed before 2:00 PM AEST (business days) are typically processed and shipped the same day or next business day.
- Standard delivery: 2–5 business days from dispatch.
- Bulky items: Please allow an additional 2–3 business days.
Rural Areas
- Orders placed before 2:00 PM AEST (business days) are typically processed and shipped the same day or next business day.
- Standard delivery (under 5kg): 3–6 business days from dispatch.
- Larger items: Allow an extra 1–2 business days.
Express Delivery
- Orders placed before 2:00 PM AEST (business days) are usually shipped the same day.
- Expected delivery: 1–2 business days from dispatch.
Important Notes
- Delivery timeframes are estimates and may vary based on your location, shipping conditions, or product availability.
- Orders may arrive in multiple shipments.
- Delivery cut-off times apply to business days only and exclude weekends and public holidays (NSW).
- Some orders may require additional verification before shipping due to fraud prevention protocols. You’ll be contacted via phone or email if this applies.
If no one is available to receive your delivery, a second attempt may be scheduled, or your parcel will be available for collection at the nearest depot or post office.
For any delivery inquiries, please contact our support team.
